Refund policy

All sales are final. We do not accept returns and do not give refunds.

Every Rahasyaa card is printed to order for one person, so it can't be resold. Once you place an order, it can't be cancelled.

If something goes wrong, we fix it instead of refunding

  • Your message can't be printed. If it fails our safety screening, we'll email you and you can send a new message. We print the new one at no extra cost.
  • We can't deliver to your address. We'll contact you for a correct address and deliver again.
  • Your card is printed wrong. If the printed card doesn't match the message you ordered, email a photo and your order number to hello@rahasyaa.in within 7 days of delivery, and we'll print and deliver the correct card for free.
  • Damage during delivery. We pack every card with care, but we can't replace or reprint cards that get damaged after they leave us.

None of these situations leads to a refund. A free reprint is given only for a printing mistake.

Questions: hello@rahasyaa.in